Terms and Conditions

These terms apply to users of petras-furs.com. They will be valid for all your future transactions with PETRAS PELZE and visits to petras-furs.com. These conditions apply to sales of soap bars or other products by petras-furs.com to private individuals.  In these Terms, "PETRAS PELZE" means PETRAS PELZE (Einzelunternehmen), trading as PETRAS PELZE, "you" and “your” means you, the individual who is ordering the Products, the "Products" means the PETRAS PELZE products which may be ordered on the www.petras-furs.com website. This website is directed exclusively to private individuals. The conditions of sales mentioned hereafter concern only www.petras-furs.com and are not related to any other conditions which are applied in stores. PETRAS PELZE reserves the right to revise these terms and conditions. The date of the latest update is found at the end of the Terms and Conditions. Users are responsible for keeping themselves updated with such changes.

Disclaimer

We do not guarantee that all the items available at the petras-furs.com online shop are in stock at the time of your order. In case we are out of stock of any items in your order we will contact you by phone or by e-mail. PETRAS PELZE cannot warrant that the content of petras-furs.com is at all time free of inaccuracies or typographical errors. Neither can we guarantee that all information is up-to-date. PETRAS PELZE may at any time change the content of the site and the items available in the product range. Though PETRAS PELZE strives to always display the correct texts, images and pricing in the site and web shop, errors may occur. If you have been charged the wrong amount when shopping from the online shop, we will give you the option of placing a new order with the correct price or cancelling your order. If we are unable to get in touch with you, your order will be automatically cancelled. PETRAS PELZE cannot be held responsible for any damage caused from using the site or not being able to use the site. PETRAS PELZE cannot guarantee a problem-free, uninterrupted and secure access to the web site.

Copyright permission notice

Copyright (including without limitation, the trademarks of PETRAS PELZE, logos, graphics, text, photos, designs, logos, icons, images data and software) provided in this web site are owned by or licensed to PETRAS PELZE and its affiliates. PETRAS PELZE may in the Terms and Conditions be referred to as ‘us’ or ‘we’. You are authorised to use this material only for personal, non-commercial purposes. You may download, print and store copies of this material for your own personal, non-commercial use, provided this Copyright Permission Notice is included in all such copies. You may not charge anyone for use of the material and you may not publish, retransmit or otherwise distribute the material to others without prior written consent from PETRAS PELZE. You may not modify the material in any way, without the prior written permission from PETRAS PELZE. Except as expressly stated in this legal notice, no rights or licenses to the material, or any portion thereof, shall be granted or implied. For press inquiries, please contact us at petras-furs@t-online.de

Company information

Petras Pelze, Oberamteistr. 17, 71229 Leonberg, Germany

petras-furs@t-online.de

Amtsgericht Leonberg, VAT Number: DE301920045, Geschäftsführer: Chrysostomos Petras

Trademarks

Our trade marks include (amongst others) the PETRAS PELZE name and logo. These trademarks may be used or registered in more than one country and your use of this web site does not grant you any rights to use our trade marks. 

Security

PETRAS PELZE uses Secure Socket Layers (SSL), the industry standard in transferring information to process your orders. 

Cookies

www.petras-furs.com uses cookies in order to improve your experience on the site. The cookie identifies your computer and allows the site to remember your personal settings. Cookies are also used for statistical purposes.

Links

www.petras-furs.com may contain links to other websites beyond our control. We cannot be held responsible for content or privacy policies of such sites.

Payment and Prices

We accept payments by PayPal, Visa, MasterCard and American Express. The full amount will be charged on the date of the shipment (i.e. when the package is dispatched). Prices include German VAT at 19 %. Shipping costs may be added to your order. Please view Shipping below for shipping charges. Orders to countries outside the EU may be subject to import duties and/or taxes, which are levied once your package reaches your country. www.petras-furs.com ships your package according to Incoterm Delivered Duty Unpaid (DDU). This means that we do not collect duties and/or taxes on orders to countries outside the EU and we cannot predict what your particular charges may be. If you do incur any such additional charges they must be rendered in order for your package to clear customs. Please contact your local customs office for more information. PETRAS PELZE does not keep its customers' payment card details.

Shipping

We ship to all countries around the globe. For any questions please contact petras-furs@t-online.de

Exchanges and returns

Due to the nature of our products, we cannot accept returns.

We will offer a replacement or a shop credit for certain circumstances. Please send us an email to petras-furs@t-online.de with any concerns about your purchase.

Violation of rules

PETRAS PELZE reserves the right to seek all remedies available at law and in equity for violations of these Terms and Conditions, including the right to block access to the site. Individuals violating the restriction of password protected areas of the site may be subject to prosecution.

Force Majeure

In case of Force Majeure, PETRAS PELZE obligations are rendered null and void. The contract between you and PETRAS PELZE can in such cases be partially or fully terminated by yourself or by PETRAS PELZE. A Force Majeure is defined as event of war, civil war, revolution, riot, governmental measures, strike lockout, blockage, failure of electricity, telephone or internet service, natural disasters or similar events. PETRAS PELZE will under such circumstances do all we can to solve the matter for our customers as soon and entirely as possible.

Governing Law

These terms and conditions are governed by German law and you agree that the German courts will have exclusive jurisdiction of any dispute under this agreement. The laws of your country may be different from the laws in Germany and there may be additional legal requirements for you to use this website. You must comply with all applicable local and international laws and regulations regarding your use of our website.